Want to request a CareLearn account?

You will need an email address to create a SAW account. If you do not have one, you can create a free email address with Gmail.

If you already have a SAW account, you can skip this step. However, the email address you use in Step 2 must be the same as the primary email address listed on your SAW account.

Remember, you must use the primary email address listed on your SAW account.

New user account requests are typically processed once per week. 

Once your account is active, you will receive a 

Welcome to CareLearn email. 

If you do not receive any follow up communication within 7 days of submitting your request form please email CareLearnSupport@dshs.wa.gov.

For additional details on what to expect after submitting your form scroll to the below section.

Please Note: Licensing prohibits more than one account per user. To edit any information submitted within your form please contact CareLearnSupport@dshs.wa.gov. 

The email titled "Welcome to CareLearn" will contain instructions on how to login on both desktop and mobile devices as well as how to complete your first caregiver training course.

The system generated email titled “Your CareLearn User Account” will announce your CareLearn account has been successfully created and you are now able to access any of the available online courses.