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CareLearnWA
  • Home
  • Access CareLearn
  • Training Catalogue
  • Events
  • News
  • About Us
  • Translation Instructions

How to Request Access and Become a CareLearner:

Step 1. Click the Image below to navigate to the CareLearn Account Creation Request Form

Step 1. Click the Image below to navigate to the CareLearn Account Creation Request Form

Step 1. Click the Image below to navigate to the CareLearn Account Creation Request Form

Image of Account Creation Request Form.  Image is also link to Account Creation Request Form.

Please Note: To access the online courses you will need both an email and Secure Access Washington (SAW) account before you can submit your request form. If you do not have an email or SAW account scroll down to bottom of this page to review instructions on how to create one.

Step 2. Enter the required information within the request form

Step 1. Click the Image below to navigate to the CareLearn Account Creation Request Form

Step 1. Click the Image below to navigate to the CareLearn Account Creation Request Form

Example of required entry from step two of the Account Creation Request form

Please be accurate as we cannot edit once your request has been submitted.

  • First Name (50 characters or less). 
  • Middle Name (optional). 
  • Last Name (50 characters or less). 
  • Email Address (Must be associated with your Secure Access Washington account). Birthdate (Used to help track your CE credits). 
  • Primary Language (Select the language you speak best). 
  • Secondary Language (Select the language you speak second-best). 
  • Facility Type (Select the type of setting you work in. Multiple selections are allowed). 
  • Role (Select the role that describes your work).  

Step 3. Review your information for accuracy and click Submit

Step 1. Click the Image below to navigate to the CareLearn Account Creation Request Form

Step 3. Review your information for accuracy and click Submit

Image of submit button from step three of account creation request form

New user account requests are typically processed once per week.  If you do not receive any follow up communication within 7 days of submitting your request form please email CareLearnSupport@dshs.wa.gov.


For additional details on what to expect after submitting your form scroll to the below section.

After You Submit Your Account Request Form:

You will immediately receive a Post Survey Message indicating your submission has been received

You will also receive a CareLearn system generated email notifying you your account has been created

You will immediately receive a Post Survey Message indicating your submission has been received

Image of response message after submitting Account Creation request form.

Please Note: Licensing prohibits more than one account per user. To edit any information submitted within your form please contact CareLearnSupport@dshs.wa.gov. 

Within 7 days of submitting your form you will then receive an email from the CareLearn Help Desk

You will also receive a CareLearn system generated email notifying you your account has been created

You will immediately receive a Post Survey Message indicating your submission has been received

The email titled "Getting Ready For CareLearn" will contain instructions on how to login on both desktop and mobile devices as well as how to complete your first caregiver training course.

You will also receive a CareLearn system generated email notifying you your account has been created

You will also receive a CareLearn system generated email notifying you your account has been created

You will also receive a CareLearn system generated email notifying you your account has been created

The system generated email titled “Your CareLearn User Account” will announce your CareLearn account has been successfully created and you are now able to access any of the available online courses.

New user account requests are typically processed once per week

You will also receive a CareLearn system generated email notifying you your account has been created

New user account requests are typically processed once per week

New user account requests are typically processed once per week

New user account requests are typically processed once per week

If you have not received any follow up communication within 7 days of submitting your request form please email CareLearnSupport@dshs.wa.gov. 


For user instructions on how to log into and navigate CareLearn scroll to the next sections or click the button bellow to access CareLearn.

Login

New user account requests are typically processed once per week

New user account requests are typically processed once per week

  

CareLearn User How To Videos:

Click the video links below to watch an administrator complete the process outlined.

Requesting A User Account - https://youtu.be/sO77SfrJN5E


Logging Into CareLearn - https://youtu.be/y8kbtqaefs4


Finding A Training Using Search - https://youtu.be/c5ydYiNynxE


Finding A Training Using The Library - https://youtu.be/IxSB0VnXoug


Reviewing Your Training Schedule - https://youtu.be/OY2ZJHKzVXM 


Completing Your First Training - https://youtu.be/o2EpwMJKPmk


Printing A Diploma - https://youtu.be/LbqzFKWYDvQ  


Reviewing Your Transcript - https://youtu.be/joPhvwKXI48


Rate A Training - https://youtu.be/i6YosHKc5dU 


CareLearn Information and How To Documents

 The informational and instructional documents below are designed to help individuals access and  navigate CareLearn. 

General User Information - Hardware And Software Requirements (pdf)Download
General User Information - Continuing Education Notice (pdf)Download
User How To Document - Account Creation Instructions (pdf)Download
User How To Document - Review Your Facility Types (pdf)Download
User How To Document - Using the Mobile App (pdf)Download
User How To Document - Finding Training Using Search (For Mobile App Users) (pdf)Download
User How To Document - Finding Training Using Search (For Desktop Users) (pdf)Download
User How To Document - Finding Training Using The Library (For Mobile App Users) (pdf)Download
User How To Document - Finding Training Using The Library (For Desktop Users) (pdf)Download
User How To Document - Complete Your First Training (pdf)Download
User How To Document - Review Your Training Schedule (pdf)Download
User How To Document - Print A Diploma (pdf)Download
User How To Document - Review Your Transcript (pdf)Download
User How To Document - Complete Elsevier Training (pdf)Download
User How To Document - Complete Skillsoft Training (pdf)Download

Creating an Email or Secure Access Washington (SAW) Account:

To create a free email address click the below button

To create a free email address click the below button

To create a free email address click the below button

Create Gmail Account

To create a SAW account click the below button

To create a free email address click the below button

To create a free email address click the below button

Create Secure Access Washington Account

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