Please Note: To access the online courses you will need both an email and Secure Access Washington (SAW) account before you can submit your request form. If you do not have an email or SAW account scroll down to bottom of this page to review instructions on how to create one.
Please be accurate as we cannot edit once your request has been submitted.
New user account requests are typically processed once per week. If you do not receive any follow up communication within 7 days of submitting your request form please email CareLearnSupport@dshs.wa.gov.
For additional details on what to expect after submitting your form scroll to the below section.
Please Note: Licensing prohibits more than one account per user. To edit any information submitted within your form please contact CareLearnSupport@dshs.wa.gov.
The email titled "Getting Ready For CareLearn" will contain instructions on how to login on both desktop and mobile devices as well as how to complete your first caregiver training course.
The system generated email titled “Your CareLearn User Account” will announce your CareLearn account has been successfully created and you are now able to access any of the available online courses.
If you have not received any follow up communication within 7 days of submitting your request form please email CareLearnSupport@dshs.wa.gov.
For user instructions on how to log into and navigate CareLearn scroll to the next sections or click the button bellow to access CareLearn.
Requesting A User Account - https://youtu.be/sO77SfrJN5E
Logging Into CareLearn - https://youtu.be/y8kbtqaefs4
Finding A Training Using Search - https://youtu.be/c5ydYiNynxE
Finding A Training Using The Library - https://youtu.be/IxSB0VnXoug
Reviewing Your Training Schedule - https://youtu.be/OY2ZJHKzVXM
Completing Your First Training - https://youtu.be/o2EpwMJKPmk
Printing A Diploma - https://youtu.be/LbqzFKWYDvQ
Reviewing Your Transcript - https://youtu.be/joPhvwKXI48
Rate A Training - https://youtu.be/i6YosHKc5dU
The informational and instructional documents below are designed to help individuals access and navigate CareLearn.